All Systems Operational
Mindtickle Platform Operational
90 days ago
99.85 % uptime
Today
Interface Operational
90 days ago
99.95 % uptime
Today
Admin Site Operational
90 days ago
99.93 % uptime
Today
Learning Site Operational
90 days ago
99.93 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Knowledge Operational
90 days ago
99.85 % uptime
Today
Course / Quick-Update / Assessment Operational
90 days ago
99.78 % uptime
Today
Instructor-Led Training Operational
90 days ago
99.78 % uptime
Today
Spaced Reinforcement Operational
90 days ago
100.0 % uptime
Today
Practice and Execution Operational
90 days ago
99.84 % uptime
Today
Mission Operational
90 days ago
99.93 % uptime
Today
Coaching Sessions Operational
90 days ago
99.93 % uptime
Today
Call AI Operational
90 days ago
99.66 % uptime
Today
Content Management Operational
90 days ago
100.0 % uptime
Today
Content Center Operational
90 days ago
100.0 % uptime
Today
Asset Hub Operational
90 days ago
100.0 % uptime
Today
Digital Sales Rooms (DSR) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
In-Platform Analytics Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Operational Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Rule Automation Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024
Postmortem - Read details
Feb 20, 22:28 PST
Resolved - The issue has now been addressed and the Mindtickle platform is now fully operational. All the modules are running as expected.
Feb 14, 23:41 PST
Update - We are continuing to monitor for any further issues.
Feb 14, 23:30 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 22:41 PST
Update - The impact has now been isolated to two modules - ILT & Assessment:

1. The creation flow for ILT & Assessment is unblocked and admins are now able to create these modules.
2. Restoration of existing ILT & Assessment modules is underway. We are doing a dry run to test the fix to restore these modules.

We expect the fix to take approximately 3-4 hours to complete. We will share an update as soon as possible. We apologize for the inconvenience caused.

Feb 14, 18:14 PST
Update - The team is actively addressing the issue to ensure the accessibility of Assessment and ILT modules. The anticipated timeframe for the fix is approximately 4 hours.

Additionally, we've implemented a platform-wide banner to notify users about the ongoing concern. Rest assured, we will provide an update once the fix undergoes testing.

We sincerely apologize for any inconvenience this may have caused and thank you for your patience.

Feb 14, 12:59 PST
Update - 1. A fix has been deployed. This will allow users to access Course, Quick update, Missions & Quests.

2. Fix in progress for users accessing ILT and Assessment modules. We should have an update in the next couple of hours.

Feb 14, 12:11 PST
Update - We are testing a possible fix that would help resolve this concern. We should be able to complete the testing in the next 60 minutes. Once it is successful, we will be able to push it to production. We apologize for the inconvenience caused.
Feb 14, 11:35 PST
Identified - We have identified the issue and are in the process of implementing a fix. We will share an update in the next 30-45 mins.
Feb 14, 10:05 PST
Update - We are continuing to investigate this issue.
Feb 14, 07:59 PST
Investigating - Several learners on the Mindtickle platform are unable to access the modules intermittently. Along with this, there is a discrepancy in the module assignment count of the UI. We are currently investigating the issue.
Feb 14, 07:50 PST