All Systems Operational

Mindtickle Platform Operational
90 days ago
100.0 % uptime
Today
Interface Operational
90 days ago
100.0 % uptime
Today
Admin Site Operational
90 days ago
100.0 % uptime
Today
Learning Site Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Knowledge Operational
90 days ago
100.0 % uptime
Today
Course / Quick-Update / Assessment Operational
90 days ago
100.0 % uptime
Today
Instructor-Led Training Operational
90 days ago
100.0 % uptime
Today
Spaced Reinforcement Operational
90 days ago
100.0 % uptime
Today
Practice and Execution Operational
90 days ago
100.0 % uptime
Today
Mission Operational
90 days ago
100.0 % uptime
Today
Coaching Sessions Operational
90 days ago
100.0 % uptime
Today
Call AI Operational
90 days ago
100.0 % uptime
Today
Content Management Operational
90 days ago
100.0 % uptime
Today
Content Center Operational
90 days ago
100.0 % uptime
Today
Asset Hub Operational
90 days ago
100.0 % uptime
Today
Digital Sales Rooms (DSR) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.97 % uptime
Today
In-Platform Analytics Operational
90 days ago
99.97 % uptime
Today
Reporting API Operational
90 days ago
99.98 % uptime
Today
Operational Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Rule Automation Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Mindtickle Copilot Operational
90 days ago
100.0 % uptime
Today
Mindtickle Copilot Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 16, 2025

No incidents reported today.

Oct 15, 2025
Resolved - This incident has been resolved. We will share an RCA once the postmortem is complete.
Oct 15, 21:50 PDT
Monitoring - A fix has been implemented and we are running a sanity check at our end.
Oct 15, 21:29 PDT
Investigating - We’ve identified an issue where specific pages within the Analytics section are displaying stale or incorrect data for select customers. Our team is actively investigating the issue and will share further updates as soon as possible.

Impacted Areas:
1. OData Routes (Partial Routes) – Stale data visible
2. Analytics Platform Pages (Series, Modules, Learner & Learner Groups) – Incorrect data displayed
3. Custom Reports shared with customers via Email (in the last 12 hours) – Incorrect data displayed

Oct 15, 20:54 PDT
Oct 14, 2025
Resolved - Between October 14, 2025, 12:10 AM PT and October 15, 2025, 3:00 AM PT, select Call AI customers experienced a delay in the processing of call recordings.

Impact:
1. Call recordings generated during this period were temporarily not visible on the Call Listing page.

What Continued to Work:
1. All recordings captured before the incident window remained accessible on the Call Listing page.
2. For calls recorded during the incident, Recording Ready emails were successfully sent to end users, allowing access to the recordings via the email links.

We are conducting a post-incident analysis to identify the root cause. A detailed Root Cause Analysis (RCA) report will be shared once the investigation is complete.

Oct 14, 00:10 PDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025
Completed - The scheduled maintenance has been completed.
Oct 11, 09:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 04:30 PDT
Scheduled - Please be advised that the MindTickle platform will be unavailable from 04:30 am to 9:30 am PT on Saturday, October 11, 2025.

We apologize for the inconvenience that this may cause. Kindly reach out to us at support@mindtickle.com for any concerns that you may have about the planned outage.

Sep 11, 23:18 PDT
Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.