Intermittent failure in Call AI bots joining calls on Google Meet and Microsoft Teams

Incident Report for MindTickle, Inc.

Resolved

This incident has been resolved.

Posted Jul 19, 2023 - 19:11 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 19, 2023 - 08:38 PDT

Investigating

We are currently investigating this issue. Call AI bots are experiencing difficulties in joining some calls on Google Meet and Microsoft Teams intermittently. We are in the process of informing the affected users.

Posted Jul 19, 2023 - 05:17 PDT

This incident affected: Practice and Execution (Call AI).