All Systems Operational

Mindtickle Platform Operational
90 days ago
100.0 % uptime
Today
Interface Operational
90 days ago
100.0 % uptime
Today
Admin Site Operational
90 days ago
100.0 % uptime
Today
Learning Site Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Knowledge Operational
90 days ago
100.0 % uptime
Today
Course / Quick-Update / Assessment Operational
90 days ago
100.0 % uptime
Today
Instructor-Led Training Operational
90 days ago
100.0 % uptime
Today
Spaced Reinforcement Operational
90 days ago
100.0 % uptime
Today
Practice and Execution Operational
90 days ago
99.95 % uptime
Today
Mission Operational
90 days ago
99.89 % uptime
Today
Coaching Sessions Operational
90 days ago
100.0 % uptime
Today
Call AI Operational
90 days ago
99.96 % uptime
Today
Content Management Operational
90 days ago
99.99 % uptime
Today
Content Center Operational
90 days ago
100.0 % uptime
Today
Asset Hub Operational
90 days ago
99.99 % uptime
Today
Digital Sales Rooms (DSR) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
In-Platform Analytics Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Operational Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Rule Automation Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Mindtickle Copilot Operational
90 days ago
100.0 % uptime
Today
Mindtickle Copilot Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 25, 2026

No incidents reported today.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Resolved - All impacted systems are now operating normally, and Two-Way Roleplay functionality has been fully restored.

We will continue to monitor the systems closely. The incident is now resolved.

May 21, 11:30 PDT
Monitoring - The impacted systems are now operational again, and roleplay workflows are functioning successfully.

We are continuing to monitor the systems closely to ensure stability.

May 21, 10:49 PDT
Update - We are seeing partial recovery in the impacted service, and some roleplay attempts are now completing successfully.
We continue to work with the third-party provider toward full restoration.

May 21, 10:18 PDT
Update - Recovery efforts are still ongoing, and we continue to work closely with our third-party partners to restore the impacted service.

Our teams remain actively engaged on the issue.

May 21, 10:07 PDT
Identified - We have identified the root cause as a service disruption at a third-party provider that powers parts of the Two-Way Roleplay workflow.

We are actively working with the vendor to restore the service and recover impacted functionality as quickly as possible.

May 21, 08:59 PDT
Investigating - Users may experience issues starting Two-Way Roleplay sessions. In addition admins may be unable to preview roleplays.

The team is actively investigating the issue and working toward resolution.

May 21, 08:29 PDT
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Resolved - This incident has been resolved. The 'Featured Hubs' widget is now loading as expected, and the Mindtickle platform is fully operational.
May 18, 06:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 06:31 PDT
Identified - The issue has been identified and a fix is being implemented.
May 18, 06:21 PDT
Investigating - The 'Featured Hubs' widget, wherever used on the Mindtickle platform, is not loading. The Hubs and individual media/assets are working properly. We are currently investigating this.

All other capabilities of the Mindtickle platform are operating normally.

May 18, 06:17 PDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Resolved - The issue has now been identified and resolved, and Call AI services are operating normally again.

We will share a detailed Root Cause Analysis (RCA) shortly.

May 11, 09:35 PDT
Investigating - We are currently investigating an issue impacting call recordings in Call AI. Users may experience failures while recording calls.
The team is actively working on identifying the root cause and restoring normal functionality.
Further updates will be shared shortly.

May 11, 07:25 PDT