All Systems Operational

Mindtickle Platform Operational
Interface Operational
Admin Site Operational
Learning Site Operational
Mobile App Operational
Knowledge Operational
Course / Quick-Update / Assessment Operational
Instructor-Led Training Operational
Spaced Reinforcement Operational
Practice and Execution Operational
Mission Operational
Coaching Sessions Operational
Call AI Operational
Content Management Operational
Content Center Operational
Asset Hub Operational
Digital Sales Rooms (DSR) Operational
Analytics Operational
In-Platform Analytics Operational
Reporting API Operational
Operational Operational
Login Operational
User Sync Operational
Rule Automation Operational
Notifications Operational
Mindtickle Copilot Operational
Mindtickle Copilot Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

Resolved - The Salesforce-side outage has been resolved, and all affected workflows are now operating normally.
Sep 16, 10:01 PDT
Identified - We are aware of an issue affecting Salesforce-related workflows, caused by an ongoing outage on Salesforce's side. This is not the result of an issue within Mindtickle.

What's affected: Customers using the Salesforce integration may see failures or delays in the following:

1. Salesforce Integration (SFDC): CRM data sync, user provisioning/sync, module/assets recommendations, and learner performance sync to Salesforce

2. Digital Sales Room: syncing opportunities, contacts, automatic room creation for Salesforce opportunities, and accounts from Salesforce, and writing room activity back to Salesforce. Core DSR functionality (creating and sharing rooms, content, analytics) remains available.

3. Call AI: mapping recordings to Salesforce records and showing Salesforce opportunity/account fields on a meeting once it's available, pushing call insights back to Salesforce, and Salesforce Dialer call capture. Core Call AI functionality (recording, transcription, insights) remains available.


What's not affected: Non-Salesforce workflows, core product functionality, and customers not using the Salesforce integration are all operating normally.

We are actively monitoring the Salesforce outage and assessing impact.

Sep 16, 06:33 PDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.