Investigating - Users may experience issues starting Two-Way Roleplay sessions. In addition, completed roleplays may not be accessible, and admins may be unable to create new roleplays.
The team is actively investigating the issue and working toward resolution.
May 21, 2026 - 08:29 PDT
Mindtickle Platform
Operational
90 days ago
100.0
% uptime
Today
Interface
Operational
90 days ago
100.0
% uptime
Today
Admin Site
Operational
90 days ago
100.0
% uptime
Today
Learning Site
Operational
90 days ago
100.0
% uptime
Today
Mobile App
Operational
90 days ago
100.0
% uptime
Today
Knowledge
Operational
90 days ago
100.0
% uptime
Today
Course / Quick-Update / Assessment
Operational
90 days ago
100.0
% uptime
Today
Instructor-Led Training
Operational
90 days ago
100.0
% uptime
Today
Spaced Reinforcement
Operational
90 days ago
100.0
% uptime
Today
Practice and Execution
Major Outage
90 days ago
99.98
% uptime
Today
Mission
Major Outage
90 days ago
99.98
% uptime
Today
Coaching Sessions
Operational
90 days ago
100.0
% uptime
Today
Call AI
Operational
90 days ago
99.96
% uptime
Today
Content Management
Operational
90 days ago
99.99
% uptime
Today
Content Center
Operational
90 days ago
100.0
% uptime
Today
Asset Hub
Operational
90 days ago
99.99
% uptime
Today
Digital Sales Rooms (DSR)
Operational
90 days ago
100.0
% uptime
Today
Analytics
Operational
90 days ago
100.0
% uptime
Today
In-Platform Analytics
Operational
90 days ago
100.0
% uptime
Today
Reporting API
Operational
90 days ago
100.0
% uptime
Today
Operational
Operational
90 days ago
100.0
% uptime
Today
Login
Operational
90 days ago
100.0
% uptime
Today
User Sync
Operational
90 days ago
100.0
% uptime
Today
Rule Automation
Operational
90 days ago
100.0
% uptime
Today
Notifications
Operational
90 days ago
100.0
% uptime
Today
Mindtickle Copilot
Operational
90 days ago
100.0
% uptime
Today
Mindtickle Copilot
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
May 21, 2026
Unresolved incident: Two-Way Roleplay Service Disruption.
Resolved -
This incident has been resolved. The 'Featured Hubs' widget is now loading as expected, and the Mindtickle platform is fully operational.
May 18, 06:55 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 18, 06:31 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 18, 06:21 PDT
Investigating -
The 'Featured Hubs' widget, wherever used on the Mindtickle platform, is not loading. The Hubs and individual media/assets are working properly. We are currently investigating this.
All other capabilities of the Mindtickle platform are operating normally.
May 18, 06:17 PDT
Resolved -
The issue has now been identified and resolved, and Call AI services are operating normally again.
We will share a detailed Root Cause Analysis (RCA) shortly.
May 11, 09:35 PDT
Investigating -
We are currently investigating an issue impacting call recordings in Call AI. Users may experience failures while recording calls. The team is actively working on identifying the root cause and restoring normal functionality. Further updates will be shared shortly.
May 11, 07:25 PDT