Resolved -
The incident has been resolved. All admins and end users should be able to access the platform without any concerns.
Feb 11, 19:37 PST
Monitoring -
We have implemented a fix and are monitoring the progress. We are seeing the error rates coming down.
Feb 11, 19:36 PST
Identified -
The issue has been identified and a fix is being implemented.
Feb 11, 19:29 PST
Investigating -
We are observing high error rates for both admins and end users for select customer instances. We are investigating the issue and will share an update shortly.
Feb 11, 19:29 PST