Users Unable to Access Series & Modules on the Mindtickle Platform

Incident Report for MindTickle, Inc.

Resolved

On June 5th, 2025, between 1:36 AM PT and 2:06 AM PT, users experienced an issue where the Series and Modules were inaccessible on the Mindtickle platform. The issue was resolved at 2:06 AM PT, and full access to both Series and Modules has been successfully restored.

We are actively monitoring the system to ensure continued stability.

A detailed Root Cause Analysis (RCA) will be shared shortly.

Posted Jun 05, 2025 - 01:36 PDT