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Incident Report for Mindtickle, Inc.

Resolved

The Call AI platform is now operating normally. We are marking this incident as resolved.

Posted Jan 04, 2022 - 09:30 PST

Monitoring

A fix has been implemented. We have cleared the messaging queue that caused the issue and are monitoring this closely.

Posted Jan 04, 2022 - 08:59 PST

Identified

We have identified that there is an issue with the messaging queue used by the Call AI platform. We are working on resolving the issue at the earliest.

Posted Jan 04, 2022 - 08:36 PST

This incident affected: Practice and Execution (Call AI).